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Find answers to common questions or get in touch with our support team.
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Account & Profile
Account setup, profile editing, photos, verification, and settings
View ArticlesBilling & Subscription
Premium plans, payments, renewals, cancellations, and refunds
View ArticlesDuels & Matching
How duels work, matching system, likes, and connections
View ArticlesSafety & Privacy
Reporting, blocking, privacy settings, and staying safe
View ArticlesMessages & Chat
Messaging features, notifications, and communication tips
View ArticlesTechnical Issues
App problems, login issues, bugs, and troubleshooting
View ArticlesPopular Questions
Quick answers to the most frequently asked questions
How do duels work?
In each duel, you see two profiles side by side. Choose the one you prefer, and if they also choose you, it's a match!
What's included in Premium?
Premium includes unlimited duels, see who liked you, undo choices, profile boosts, incognito mode, and verified badge.
How do I cancel my subscription?
Go to Settings > Subscription > Cancel. Your access continues until the end of your current billing period.
How do I delete my account?
Go to Settings > Account > Delete Account. This action is permanent and will delete all your data.
Still Need Help?
Our support team is here to assist you. We typically respond within 24 hours.
Support Hours
Monday - Friday 9:00 AM - 6:00 PM (GMT+3)Office Address
MDA Technology and Software Services Merkez, Hasat Sk. No:52 34381 Sisli/Istanbul, TurkeySend Us a Message
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